Welcome to Oakwood Property Management

We’re ushering in a new era of property management.

Property management done differently.  

Property Management Done Right!!

Forget the big, fancy office, the expensive cars, and the stuffy suits.  After all, they’re not very practical for driving through rain and mud for site visits, and then crawling through basements or attics for inspections!

Because providing stellar customer service means getting our hands dirty from time to time.  Sitting behind a desk and shuffling papers all day simply isn’t good enough.  And frankly, you deserve more.

You’ve worked hard for your investment, whether it be residential, strata, or commercial so you want its guardian to be a company that doesn’t view your business as their acquired right—rather, as their grateful privilege.

Welcome to Oakwood Property Management

Where doing business with you is our privilege

Whether your investment is residential, strata, or commercial, large or small (4 to 400 units), you’ll receive:

  • Unwavering attention to detail
  • Targeted expertise
  • A steadfast commitment to provide results to you in a timely fashion—no excuses

… and with it, you’ll get respect, hard work, and enthusiasm–because we love what we do!

We guarantee it.  How, you ask?

We have all been on the receiving end of bad customer service.  It stinks, because you just feel so … taken advantage of, so helpless.  That is why we vow to always deliver outstanding customer service at Oakwood Property Management.

If you’re not completely happy with the service you’ve received from Oakwood, simply give us notice.  That’s it.  No jargon-filled clauses in your contract to make it difficult.  For stratas this means theres no need for a Special General Meeting and a three-quarter vote to get rid of a property manager – that’s waaay too much work.  If you’re not happy with Oakwood we want you to have the freedom to find your property management elsewhere.

But we’re betting that you won’t.

We work hard for you.  Because a happy client makes for a good night’s sleep all round!!!!!

Take a gander at what our current clients have to say!  And we didn’t even pay them to say it.

Testimonials:

Carol; I just want to let you know how much I appreciated your support and assistance with the  AGM. Your information about checking up on the personal insurance of each unit and your support about the importance of current Depreciation Reports was really useful.  It established your reputation as a knowledgeable person to consult on strata matters.  Thanks again.
Bill S., Strata President, Broadmead

“Oakwood is great. They are professional, prompt, courteous, are great at communicating with us when something is wrong, and we have had nothing but a good experience with them. They send us pictures of the place and update us regularly. They send monthly financial statements and a yearend statement for taxes. I would highly recommend them to anyone who is looking for a property manager.”

Angela & Jon Krueger (Victoria homeowners)

“With pleasure I can report that our strata thinks you are the Best!!  Personally I’ve been on a variety of BC strata councils for 23 years and haven’t met anyone half as competent as you.  Lisa is the best accountant, too  (imagine receiving statements within 24 hours of month end!).  We are so lucky to have fallen into Oakwood’s world.”

Lee L., Strata Treasurer

“After being self-managed for twenty-five years, our strata hired Oakwood Properties to take over the management of the building. It has proved to be a wise choice. Carol Dobell and her staff provide us with exactly the services we need and do so efficiently and in a timely fashion. It is a relief to Council to be relieved of the mundane tasks that have taken up so much of our time, so that the owners can pursue their individual concerns knowing that our strata’s interests are being given professional attention.  I can recommend Oakwood Property Management without reservation to those who find themselves in need of a management company.”

Stephen Frick, President Strata 1762

“Oakwood Management treats my investment as their own.  Through their years of experience, contacts with contractors, and outstanding work ethic, they run my apartment building at its fullest potential.  They address issues quickly and efficiently, keeping the landlord and tenants informed.  With difficult issues, I trust their judgement, and the results are always much better than I ever hoped.  I initially
hired the company because I moved out of town, but I have been so impressed that, if I move back to Victoria in the future, I will ask Oakwood to continue managing the building.”

Leah S., Apartment building owner

“Oakwood is an excellent property management company. I’ve used others, but I found Oakwood to be the best by far. Carol is responsive, diligent, and goes the extra mile in making sure you are a happy customer. They get multiple quotes on work and ensure your costs are low and take care of your property without racking up your bills. I’ve been very satisfied. I highly recommend Oakwood.”

Daniel T., Two residential properties

“From our very first meeting with Carol, we were impressed with her friendly, outgoing, professional manner. She efficiently transitioned from our previous management company taking all the headaches out of the process for us.  She had dealt with these changeovers such as ours during her long history of property management and was able to simplify operations for us. Nothing was too much for Carol; she went above and beyond the call of duty when taking over, and still does. She took an interest in all aspects of the building, even getting to know not just the directors, but also other owners in the building, understanding that when residents are happy, buildings run smoothly. We have employed Carol and her staff for three years now and have always found them easy to work with. They respond immediately to our communications, and Financial Statements are always promptly sent out within a week following our month end. The staff are always friendly, helpful and courteous. When a major project was being undertaken, Carol took an interest in it, even stepping in to help when Directors were not available. It gives us great pleasure to recommend Carol Dobell and her staff at Oakwood Property Management.”

Donna M. and Tricia T., Directors – Co-Operative Housing

“I had used the same large property management company for my rental houses for many years, but had always felt there was a lack of the personal touch. As well, my property manager kept changing. The building where I live (and where I am on the Board of Directors) had a bad experience with its property manager, and on a recommendation from a director at a similar building, changed to Oakwood Property Management. I could see immediately this was no ordinary property management company, and that its owner, Carol Dobell, provided that all-important personal touch. So I took the plunge, and put my rental houses with Oakwood; I have been more than pleased with the move. Carol looks after the details, arranges tradesmen promptly and efficiently, and Lisa does a fine job at looking after the Statements. It’s a move I have not regretted. I particularly like that Carol takes a personal interest in seeing that jobs are well done before the accounts are paid. Too bad all property management companies could not take a leaf out of Carol’s book.”

Tricia T., two residential rental properties

 

At Oakwood Property management, our word is our bond.  And while this may seem like an old-fashioned notion, exceptional customer service will never go out of style.  It’s just a little hard to find these days.

Contact us today and let us prove to you that property management can be a headache and stress free experience that won’t empty your wallet.

Price makes us competitive.
Exceptional customer service makes us the best choice!

We are proud members of the Condominium Home Owners Association of B.C. (CHOA) and the Vancouver Island Strata Owners Association (VISOA)

condominium home owners association logoVancouver Island Strata Owners Association